Data Administration/Garbage

From Commence CRM-Help

When an account record is deleted it is sent to a holding center called Garbage where it can be permanently deleted, restored to its original location or sent to a secondary file storage area called the Attic for safekeeping. Only administrators can view, delete, move or restore information in the Garbage area, safekeeping your system data.

1. Select Administration from the Quick Links menu.

2. Select Data Administration from the Administrator menu.

3. Select Garbage. The list of deleted records displays.

4. Check the box next to the appropriate file(s) you wish to impact.

5. Select:

  • Delete to permanently delete the file
  • Restore to restore the information to its original location, or
  • Move to Attic to archive the file in the Attic.